The Institute of Translation and Interpreting is an independent professional membership association for practising translators, interpreters and language services businesses.
STB was recognised for introducing a key account strategy (followed by an increase in repeat business and the growth of a number of accounts), and also improving post-editing of machine translation, subtitling and DTP services in 2018. They also implemented a number of training initiatives, including the launch of a free webinar programme for freelancers, and expanded outreach events for schools and colleges.
Surrey Translation Bureau was also the first winner of this award since the introduction of the Institute’s new, expanded awards programme, which was launched to recognise the best in translation and interpreting and to set a benchmark for what quality and professionalism should look like in the sector.
Allison Spangler, Resource Manager at STB, said: “We are thrilled to be acknowledged by the ITI for the second time in the ‘Best Corporate Member’ category because it demonstrates that we are continuously improving the service we offer to clients and freelancers, and keeping up with industry developments. We are truly thankful to our in-house staff, as well as our freelancers, for their hard work and dedication. We couldn’t have accomplished this without all of you!”
Surrey Translation Bureau was established in 1984 and remains an independent, family-owned business. Its in-house team includes 16 experienced language professionals.
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Written by Marya Jabeen