Tag Archives: ITI Awards

Surrey Translation Bureau at the ITI Conference 2019


The ITI conference, the biennial flagship event of the Institute of Translation and Interpreting, was held in Sheffield in early May this year. The venue was the elegant Cutlers’ Hall, providing a lovely setting for the dozens of talks on offer to the nearly 400 conference attendees, including five Surrey Translation Bureau staff members.


STB team at the ITI conference 2019

The theme of this year’s conference was ‘Beyond the core: forging the future of the profession’, meaning that many of the talks focused on how to differentiate yourself from the competition and, of course, how machine translation is expected to change the playing field. One such talk was presented by Surrey Translation Bureau’s very own Senior Translation Project Manager Jessica Truelsen and Translation Project Manager Ashley Mikkola, who presented ideas on how to tackle this elephant in the room. The talk turned out to be extremely popular amongst the attendees, many of whom praised Jessica and Ashley for their pragmatic take on the matter.


As well as attending talks, the STB delegation also had the time to participate in the corporate showcase on Saturday morning. There, we were lucky enough to meet numerous freelancers and other industry professionals interested in our services, not to mention hand out some lovable elephant pen holders to our hardworking freelance suppliers. The conference also hosted numerous fringe events, but unfortunately, due to time constraints, we were only able to attend the Welcome Reception and the Gala Dinner in full force – although Ashley did find time to show off her athletic prowess by taking part in the Conference Run.


Speaking of fringe events, the ITI Gala Dinner was a definite highlight as Surrey Translation Bureau was once again recognised with the ITI Corporate Member award. The award committee praised Surrey Translation Bureau for introducing a key account strategy and improving machine translation post editing, subtitling and desktop publishing services, as well as launching a free webinar programme and attending outreach events for schools and colleges in 2018.


STB team with the ITI Corporate Member award
STB wins the ITI Corporate Member award

With a wealth of new information gained throughout the conference, and our trophy carefully packed in a suitcase, the STB delegation was a happy bunch on our way back south on Saturday after the conference, even despite some problems with train cancellations. The location of the next ITI conference to be held in 2021 is yet to be revealed, but you can rest assured that Surrey Translation Bureau will be there once again.

What is the ITI?


Founded in 1986, the ITI – Institute of Translation and Interpreting – is the only UK-based independent professional membership association for practising translators, interpreters and language services businesses. Surrey Translation Bureau has been a member of the ITI since 2013, and our Head of Translation Operations Hannah Stacey, Translator Nick Ives, Senior Compliance Officer and Translation Project Manager Ruth Parkin and Senior Translator and Translation Project Manager Alison Healey are all individual members of the ITI.


Are you interested in working with an award-winning team for your translation needs? Call 01252 730 014 or email hello@surreytranslation.co.uk.


Written by Jenni Inkinen

Surrey Translation Bureau wins another award!


Surrey Translation Bureau (STB) has once again received the prestigious Corporate Member Award from the Institute of Translation and Interpreting (ITI).


The company was named joint winner, alongside Anja Jones Translations, at the Institute’s international conference and gala dinner in Sheffield on 10 May.


Surrey Translation Bureau wins ITI award


The Institute of Translation and Interpreting is an independent professional membership association for practising translators, interpreters and language services businesses.


STB was recognised for introducing a key account strategy (followed by an increase in repeat business and the growth of a number of accounts), and also improving post-editing of machine translation, subtitling and DTP services in 2018. They also implemented a number of training initiatives, including the launch of a free webinar programme for freelancers, and expanded outreach events for schools and colleges.


Surrey Translation Bureau was also the first winner of this award since the introduction of the Institute’s new, expanded awards programme, which was launched to recognise the best in translation and interpreting and to set a benchmark for what quality and professionalism should look like in the sector.


Allison Spangler, Resource Manager at STB, said: “We are thrilled to be acknowledged by the ITI for the second time in the ‘Best Corporate Member’ category because it demonstrates that we are continuously improving the service we offer to clients and freelancers, and keeping up with industry developments. We are truly thankful to our in-house staff, as well as our freelancers, for their hard work and dedication. We couldn’t have accomplished this without all of you!”


Surrey Translation Bureau was established in 1984 and remains an independent, family-owned business. Its in-house team includes 16 experienced language professionals.


If you would like to benefit from the services of an award-winning company, please get in touch at hello@surreytranslation.co.uk or call 01252730014.


Written by Marya Jabeen

Our award-winning project management team strikes again!


On Saturday 16 June, our Project Manager, Katie attended the Institute of Translation and Interpreting (ITI) event: One Day In. Held in the heart of London at the historic Honourable Society of Gray’s Inn, it was the perfect place to host a day of professional development, networking and to honour the Institute’s assiduous and dedicated members with the annual awards.



The engaging talks and networking on offer were interspersed with the annual ITI Awards. The awards are an opportunity for linguists of varying career stages and roles to gain recognition for their knowledge, skills, client relationships, research and best practice. This year, STB’s Project Manager Katie Magill received a special commendation award in the category of Best newcomer – employee of a corporate member. Katie was recognised for her dedication to continuous professional development in both project management and linguistic skills. Furthermore, her nomination was based on the excellent feedback she has received for client care, and the strong relationships she has forged with clients and translators. The annual ITI Awards set the standard for what professionalism and quality should look like, so here at Surrey Translation Bureau, we’re very proud of Katie’s achievements and that she has been recognised by the ITI.



On receiving her award Katie said, “It is such an honour to have received this award from the ITI. I think the annual awards is a fantastic way to recognise the hard work of translation practitioners from all sectors of the industry, as well as an excellent goalpost for new entrants to the industry to strive towards. Any initiative that makes professionals work towards high quality standards can only be a good thing.”


Surrey Translation Bureau became corporate members of the Institute of Translation and Interpreting in October 2013, and since then our membership has proven to be an invaluable asset. The ITI promotes adherence to high quality standards and sets out exacting standards in their Code of Professional Conduct. With this professional accreditation, clients and freelancer translators alike can feel confident in the quality and professional standard of our services.


If you would like to know more about our association with the ITI or have a translation project you would like our help with, please get in touch at hello@surreytranslation.co.uk. We look forward to hearing from you!